​Sappi Supplier Portal

As a global paper and pulp company, we aim to create value and grow faster than the market in a sustainable way to benefit our shareholders, customers, employees and communities in which we operate. 

Through the power of One Sappi — committed to collaborating and partnering with stakeholders — we aim to be a trusted and sustainable organisation with an exciting future in woodfibre. We view our suppliers as key business partners who play an important role in helping us realise this vision.

Accordingly, we expect them to join our commitment to economic, social and environmental responsibility and to create an environment that replicates our focus on doing business with integrity and courage; making smart decisions which we execute with speed.

Our values

  • Act with integrity: We strive to consistently deliver goods and services of the highest standards; doing the right thing the right way.
  • Be courageous: We take full responsibility for all our decisions and actions; operating with conviction and without hesitation.
  • Make smart decisions: We strive to be easy to do business with and have a ‘can do’ attitude, always looking for the better, faster route to create value for all.
  • Execute with speed: If something is worth doing it is worth doing quickly, right the first time and never cutting corners.

Sappi Code of Ethics guiding principles

  • Treat others as you would like to be treated.
  • Be truthful and honest.
  • Help to combat dishonesty and crime.
  • Protect the environment.
  • Respect diversity and do not discriminate.

Sappi Supplier Code of Conduct Policy

  • Business ethics.
  • Human rights.
  • Health and safety.
  • Environment.
  • Diversity and equal opportunity.
  • Broad-based black economic empowerment (BBBEE).
As a stakeholder you play a vital role in our business success and we would like to thank you for your continued support.
Steve Binnie, Chief Executive Officer, Sappi Limited

Ethics and integrity of the procurement process and people

Sappi Procurement team members:

  • Strive to work closely with internal stakeholders to define the specifications of what is to be purchased and to establish all the ways that the purchased goods and services in question bring value to Sappi
  • Work to develop supply alternatives and to create a fair, competitive environment in which qualified suppliers can compete
  • Work to conduct fair competitive bid processes, managing all commercial interactions with potential suppliers and when appropriate, acting as the key facilitator for questions/issues between potential suppliers and key internal technical and operating members
  • Facilitate the bid receipt and evaluation processes. They work closely with internal stakeholders to evaluate each of the established value parameters and to assess the overall ‘value proposition’ offered by each supplier
  • Work closely with colleagues on the Sappi legal team to negotiate and develop contracts and agreements that clearly establish commercial terms and provisions; generally, we complete this process with a small number of competing suppliers prior to making a supplier selection, and
  • While Sappi Procurement members may provide feedback to bidders, we do not and will not share the specific information contained in another bidders’ proposal.


Our objective is to conduct a fair, competitive process whereby qualified suppliers can compete on a level playing field for Sappi’s business, to make supply decisions based on optimising the overall value realised through the purchase to Sappi, to document the commercial terms of the purchase in an appropriate form and to create win-win situations between ourselves and our key suppliers leading to mutually beneficial long-term relationships.

Suppliers are expected to earn their business with Sappi every day. Suppliers are encouraged and expected to engage in continuous improvement activities leading to improved value both to Sappi and for themselves.

Ultimately, through the application of the Seven Step Sourcing Process, commodity management, market analysis and other sound procurement practices, our objective is to provide a competitive advantage for Sappi in its very competitive business environment.

Sappi Procurement team members are expected to operate at the highest ethical standards. No factors, other than those established by the internal team as bringing value to Sappi, should be or will be considered in the supplier selection process. For that reason, Sappi Procurement team members do not accept any kind of gifts from suppliers or potential suppliers.

Sappi Hotline

South Africa
0800 00 3235 (Toll-free)
United States of America
+1 800 233 8213 (Toll-free)
All other countries
+27 (0)12 543 5380



Our Sappi Group Whistle-blowing Policy provides protection to whistle-blowers.

Access the KPMG web portal.

Sappi Ariba Supplier Network
Suppliers who have been invited to participate in a tender, or have been contracted to transact with Sappi are expected to join the Sappi Ariba Supplier Network and transact electronically with us. To better understand how to go about this, please click on the link above.

Sappi Europe suppliers - Better things ahead

At Sappi we are proud of the strong, collaborative relationship we have built with you, our supplier. Thus, we are continuously looking for new solutions that further secure and improve our partnership and reinforce our long-term commitment to you. We are pleased to announce a new partnership with Taulia, to sponsor an early payment program for our suppliers. This program allows you to access capital at competitive terms by getting your invoices paid early. Our offering is unlike any other early payment program in the market. As a Sappi supplier, all your Sappi invoices automatically qualify no matter what industry you are in, how large your company is or what invoicing terms you have. We are very excited to offer you this opportunity and hope you receive tremendous value from it!


Registered Sappi supplier login

If you are a registered supplier with access to Sappi apps, click here.

Non-Sappi suppliers
Suppliers who are not transacting with Sappi and would like to share information about the services or goods that they are able to provide, can click on the link above, download and complete the form and email the information to the procurement contact in the relevant Sappi region.
Supplier procurement contact
Supplier procurement contact
North America
Supplier procurement contact
South Africa
Accounts payable contacts
Accounts payable contacts
Accounts payable contacts
North America
View all relevant purchase order standard terms and conditions to apply for all regions.