Legal notices

Southern Africa

Terms of use

You agree to the following terms by using this site. Your use of the site and all its contents are subject to the following terms and applicable laws and regulations. If you do not agree to or accept the below terms, please exit the site. You are prohibited from modifying, adapting, translating, reverse engineering, decompiling or disassembling any portion of the Site. You are prohibited from using this site to transmit a virus, trojan or any other form of malicious software.

Ownership of content

The site and all of its contents are owned and copyrighted by Sappi Limited and its subsidiaries.

Intellectual property

Intellectual property, in the context of these terms and conditions, refers to any patents, trademarks, logos, graphics, photographic images, icons, straplines, designs, copyright, domain names or know-how as owned by Sappi; whether pending, registered or licensed to Sappi and any other rights used or embodied in this Website are and will remain the sole property of Sappi. Sappi will be entitled to institute the necessary recourse against any party who may reproduce, copy or disclose such information without the prior written consent of Sappi. Sappi may further recover any damages and legal costs that it may be entitled to under the Trade Marks Act 194 of 1993, the Merchandise Marks Act 17 of 1942 and any other applicable legislation, as amended. No party accessing this Website may attempt to, tamper with, modify, reverse engineer, gain unauthorized access to, or in any way alter any software comprising, or any information included in this Website. Nothing in this website should be construed to constitute a license or right to use any of the intellectual property contained herein.

Information and materials

The information on this website may change at any stage and for any reason without prior notice. The information and materials contained in this website are provided for information purposes only. Sappi does not warrant the accuracy, adequacy or completeness of the information provided on this website and expressly disclaims liability for any errors or omissions that may be contained in the information.

Privacy and processing of your personal information

Sappi maintains the privacy of its Data Subjects, including its online users and does not collect any personal or private information from users of its website unless they knowingly and voluntarily provide this information.

Sappi does not distribute this personal information to any third party unless it is informed to do so by the said third party or is required in terms of the law. Please see below the various Sappi Privacy Notices which set out how we will process your personal information these notices describe in detail how we at Sappi use and safeguard your personal information as per Section 18 of POPIA. 

(Click on the relevant link to view or download.)

Operator agreements

Where any person processes personal information on behalf of Sappi as an Operator as defined under POPIA, then the Sappi standard Operator Agreement/Addendum will apply to such processing. 

(Click on the link to view or download.)


A cookie consists of information sent by a web server to the users' web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. Sappi sometimes makes use of cookies. Cookies are mainly used for our website to remember visitors. The purpose of remembering a user is to not ask a user the same question every visit. Sappi shall not store or gain any access to information stored from a subscriber/user unless it is for this purpose. A user/subscriber is able to amend or set controls on its internet web browser or alternatively use a programme or application to control the use of cookies by any website. Session cookies should be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. For further information on cookies see our Privacy Notice and Cookies

South African Promotion of Access to Information Act, 2000 and Request for Information including Personal Information and the right to exercise your rights under POPIA

Should you require any information from Sappi, including Personal Information, such request must be made using our standard PAIA request format, described in the below-mentioned PAIA Manual. 

(Click on the relevant link to view or download.)

Contact Details of Information Officers

  • Information officier – Maarten van Hoven
  • Deputy Information Officers – Amanda Tregoning and Markie Jasen van Rensburg
  • Email address –
  • Telephone number - +27 (0) 11 407 8111
  • 108 Oxford Road
    Houghton Estate

Your rights

If you want to communicate with us, including:

  • Asking us to update your Personal Information,
  • Asking us to stop processing your Personal Information, or 
  • Lodging a complaint or query,

please see the forms which are available for this purpose below: 

(Click on the relevant link to view or download.)

Governing law and jurisdiction

Should a dispute arise as a result of or in connection with this website, any party that may access this website agrees and acknowledges that such a dispute shall be governed in accordance with the laws of the Republic of South Africa, and shall be enforced by the Courts of the Republic of South Africa. Sappi reserves the right to revisit and revise the legal information on its website at any stage and for any reason without prior notice. Sappi continues to monitor its compliance with the applicable laws and with those non-binding rules, codes and standards.

Liability disclaimer

Sappi has taken all appropriate measures to ensure the integrity of its website, information and related matter. No warranties, whether express or applied, is given to any available content or material that may be downloaded on its website is free of any virus, trojan or any other form of malicious software.

Limitation of liability

In no event will Sappi be liable for any damage or loss that may arise out of the direct or indirect use of this website.

Companies Act

Sappi subscribes to and complies with the Companies Act, No 71 of 2008 and the King IV Report.

Sappi Southern Africa Limited Purchase Order Standard Terms and Conditions

Email legal notice

Learn more about our email legal notice here.

Contact us

If you have any queries regarding this information, please contact us on tel +27 (0)11 407 8111. 

Our details are: 

Sappi Limited

Sappi Southern Africa Limited

108 Oxford Road
Houghton Estate

PO Box 52264

Copyright ©2022 Sappi. All rights reserved.