She is Director of the Graphic Design MFA program at Maryland Institute College of Art (MICA) in Baltimore, where she also serves as Director of the Center for Design Thinking. As Curator of Contemporary Design at Cooper-Hewitt, National Design Museum since 1992, she has produced numerous exhibitions and books, including Beautiful Users (2014), How Posters Work (2015), and the Design Triennial series. Her books on design practice include Thinking with Type and Type on Screen.