Transport Controller

Sappi Forests requires a Transport Controller to track and monitor vehicles on an electronic system, enabling the control of risk and the safety of drivers as well as ensuring client satisfaction through the on-time and in-full delivery of loads. To coordinate and expedite the off-loading of products at delivery points, contributing to the on-time delivery of transportation services and client satisfaction

This role reports to the Transport Planner

The main responsibilities of this job are:

• Execute the daily route plan through live/integrated vehicle tracking for all site vehicles against the plan at an optimal level
• Raise and escalate trip deviation against a plan to Transport Planner and ensure that all events are governed by tracking procedure
• Liaise constantly with customers to optimise delivery schedules and lower the transport cost base through the reduction of turnaround times
• Measure on time delivery and turnaround time and reporting of deviations at a customer level on an hourly, daily, weekly and monthly basis
• Ensure that vehicle security procedures are followed
• Submit accurate daily reporting for planner prior to routing session to ensure that returns can be optimally included into the next day’s plan
• Monitor and control driver behaviour and improve by managing key driver events and escalate to Transport Officer
• Ensure that the tracking system is accurately maintained to enable management of planned vs. actual routes through the optimisation of customer locations enabling > 96% customer/market order
• Track all vehicles electronically and ensure that all non-tracked vehicles are explained daily
• Capture every trip on relevant platforms i.e. Quartex and MixTelematics
• Re-plan, update, and communicate to relevant stakeholders as trip plans change
• Update, edit and communicate variations and changes on various platforms i.e Quartex and MixTelematics
• Handover daily shift and update to all stakeholders
• Report on detailed variance to the original plan with reasons and action plans
• Log off communications between stakeholders for every shift

The ideal candidate should have:

• Grade 12
• Diploma in Transport and/or equivalent advantageous
• Up to 5 years’ experience  
• Planning experience advantageous
• Fluent in isiZulu and English
• MS Office and a good working knowledge of MS Excel