Houston, Thanks for Solving My Problem!

Welcome to Houston, Sappi Fine Paper Europe’s brand new online knowledge platform specifically developed as a support tool for professionals working in the paper and graphic industries. As well as easily accessible information on paper, printing and converting-related topics, live experts will work with professionals to find solutions to issues in real time. Anything you need to know about paper or print; Houston will have the answer! www.sappi.com/houston


“As a market leader, Sappi has a huge amount of knowledge, and with Houston we want to share our expertise more proactively with our customers and other value chain partners,” said Peter Tielemans, European Technical Customer Services Manager for Sappi. Once users register (via their Linked in profile) they will be able to access information on the latest printing techniques and paper types, market trends etc. Polls, market feedback and opinions will also be hosted on the regularly updated site providing valuable news to users about the broader industry environment they are working in.


“The platform has been built with our customers in mind, and reflects the feedback we get from them on a regular basis. We are delighted with Houston; it is a ‘one-stop-shop’ that we believe our customers will really appreciate and use.” Robin Sponder, TCS at Sappi England.


Sappi is particularly excited about the live support service which they will be offering free of charge to all those who register. Users will be able to chat directly with Sappi technical staff to ask questions and share ideas. An alert box will tell visitors to the site when a Sappi expert is available and in what languages. In the next few months Houston will begin hosting a series of web seminars on relevant issues which will be open to users of the site. Feedback and suggestions will be actively encouraged so that the platform can be continuously tailored to best meet the need of customers and value chain partners.





About Sappi
Sappi Fine Paper Europe is the leading European producer of coated fine paper used in premium magazines, catalogues, books and high-end print advertising. Headquartered in Brussels, Belgium, Sappi Fine Paper Europe is recognised for innovation and quality. Its graphic paper brands include Magno, Quatro, Royal, Galerie and GalerieArt ranges. Algro, Fusion, Leine and Parade are the brands for speciality labelling, topliner, packaging papers and boards. Jaz is the paper brand for digital printing.
Sappi papers are produced in mills accredited with ISO 9001 and ISO 14001 certification and EMAS registration for all our mills in the EU. SFPE’s mills hold chain-of-custody certification under the Forest Stewardship Council (FSC) and/or the Programme for the Endorsement of Forest Certification (PEFC) schemes.
Sappi Fine Paper Europe is a division of Sappi Limited (NYSE, JSE), a global company headquartered in Johannesburg, South Africa, with over 14,900 employees and manufacturing operations on four continents in 9 countries, sales offices in 50 countries, and customers in over 100 countries around the world. Learn more about Sappi at www.sappi.com.

For further information

Elsa Mouillé
Press & Media Relations Coordinator
Tel: +32 2 676 97 25
Mobile: +32 479 588 009