Our code of ethics:
Four group values that govern the way we work.
Excellence – delivering goods and services of the highest standards, thereby creating value and prosperity for all our stakeholders, and taking full responsibility for all our decisions and actions.
Integrity – being truthful, and building trust through all our actions.
Respect – recognising the inherent worth of the environment and of people, while being impartial and avoiding discrimination.
Resourcefulness – constantly looking ahead. Being naturally curious, imaginative and intuitive. Building on the knowledge and experience within the business. Having the courage to be customer-focused and to be prepared to make a plan, ‘finding a route through the maze’.
Sappi’s goal is to be a global company that creates value and growth in a sustainable manner.
We will drive profitable growth through:
- focusing on our core businesses,
- being a leading player in Europe,
- exploiting any profitable market.
We will be recognised as a strong customer centric organisation and embed Prosperity, People and Planet into our everyday processes.
We will be easy to do business with.
At Sappi Fine Paper Europe, we understand and are committed to meeting the needs of the European market. We aim to be the preferred local supplier to merchants and end-users across the continent.
We will achieve our goal by providing well thought out and well delivered services, products and solutions throughout the paper-based communications industry chain in Europe.
Our entrepreneurial spirit will give us the flexibility to respond and deliver innovative products that meet the rapidly evolving needs of the world’s most sophisticated marketplace.
The breadth and focused positioning of our leading paper brands enables us to create and deliver appealing and practical print surfaces to end users that in turn enhance the value of their products.
Each day we live our values of, integrity, courage speed and partnership to guide and direct our behaviour and actions. We embrace our principles of sustainable development and ensure they are integrated into our business.
European values:
Excellent business conduct in a European context.
Integrity – is for Sappi the basis of trust and as such a must for our business success which strongly depends on trust between people both internally and externally.
Courage – is our ability to take calculated risks and act on them to achieve greater success in the market.
Speed – is the direct result of our conviction that if something is worth doing well, it is worth doing quickly.
Partnership – is pro-actively seeking mutual collaboration between different entities, departments and individuals within Sappi to collectively advance our interests towards our common goal or vision.
Entrepreneurial spirit – is what makes Sappi’s employees take responsible initiatives within defined boundaries to progress our business and is the result of living up to our values.